Working as a strategic partner to engineering and product leadership across a domain of more than seven teams, on delivery alignment, execution health and performance. Co-creation of Lighthouse Goals, a domain-wide annual goal setting and alignment practice that clarified ownership, dependencies and how decisions flowed between teams was made. We introduced consent-based decision making drawn from holacracy, which improved engagement and ownership and shortened the time it took to resolve things. We designed and led Leadership Clinic, a domain-wide learning programme covering complexity, coaching, communication, feedback and psychological safety. > > We also partnered with leadership through the genuinely difficult transitions, including on-call ownership and team restructuring, and redesigned onboarding so new people became effective faster. That work extended into hiring itself, shortening time to hire and improving new hire retention.
